The US military Challenge Coins

GENERAL
What is an obstacle coin?
Challenge coins started in the U.S. Army as a method to acknowledge participants of a specific team, squad or group. Today, they belong of noncombatant life too, as a method to memorialize impressive achievements or shared events amongst groups, classes, firms and also family members.

Do you market or stock the layouts shown on your web page?
No. We do, however, provide stock layouts that can be changed with your very own text. Ask your sales representative for details.

Exactly how do I purchase personalized obstacle coins?
That's very easy! Just complete our no-obligation Free Quote Form. We'll send you a cost-free electronic evidence of your style for your authorization. We do not charge for art or modifications. As soon as you give your last approval, We'll produce your coins as well as ship them to you!

Can I obtain thrill service?
Because of existing shipping conditions, please ask your sales representative for approximately date information.

What is your minimum order amount?
Our minimal order amount is 50 coins.

What information do you require to develop a design for me?
Beginning with an idea! It can be as simple as a napkin illustration or as complex as a completed logo design. If you're uncertain what you want, ask us. Our graphic artists will certainly rejoice to assist you produce the perfect coin design for you.

Do you assure your products?
We guarantee everything we market with our 100% Fulfillment Warranty. If any item is defective in either workmanship or products, we will certainly change it at no extra expense to you.

As soon as I accept the evidence, just how does my coin order enter into production?
After you approve your proof, we will send you a separate email verifying all the information of your order. Just return that e-mail to us with your approval, as well as We'll begin production.

What is your reimbursement policy?
You are acquiring a tailor-made product. We can not re-sell it to any individual else. Therefore, we do not provide reimbursements or accept returns. Nevertheless, if any type of item you buy from us is defective in materials or handiwork, we will replace it at no extra expense to you.

Is it feasible to reorder the very same coin layout later on?
Naturally! We maintain your style on documents permanently. (Note: we do NOT keep your settlement info.).

The length of time will it take to receive my order?
Due to present shipping conditions, please ask your sales agent for approximately day details.

Just how much do personalized difficulty coins cost?
Challenge coin rates depends upon the size of the coins you desire, the choices you select and also the variety of coins you order. See our Pricing Web page for more details.

PRODUCT

What products are your coins made from?
Our coins are generally made from zinc for the most part. They can be made from brass for a surcharge. The additional charge varies by coin style and dimension.

What is the most popular size for an obstacle coin?
Two-inch coins are our best marketing size.

What is the ordinary weight of your basic dimension custom difficulty coin?
A 2" coin evaluates regarding 2.4 ounces. Weight will differ depending upon coin dimension.

Exactly how thick are your difficulty coins?
Our typical coin thickness is 4 millimeters.

What is the difference between types of coin coatings or plating?
The only distinction is the steel color of your selection. Otherwise, the coatings are identical. Take a look at our offered finishes here.

Are any one of the products utilized to create my coins harmful?
No. We make use of only nontoxic products in our coins and also other products.

What discussion choices do you supply?
Our typical product packaging, free with each coin, is a PVC pouch. Other choices include customized pouch inserts, coin stands, coin pills, acrylic boxes, velour bags or velour discussion boxes. Have a look at our available presentation options below.

What is included in my belt clasp order?
Your design as well as your fastenings. That's it. We do not market belts.

Exactly how large is also huge for a personalized belt clasp?
We leave that approximately you. A great general policy is if you're not able to bend over to connect your shoes while wearing it, it's too large!

Can I purchase medals as well as medallions from you too?
Certain! We can turn your custom coin style into a medal or medallion ideal for discussion at anything from showing off events to military honors. Simply allow us understand.

Do you offer other products besides obstacle coins?
We rejoice you asked! We feature a vast array of excellent personalized items all set for your imprint, including customized t-shirts, lanyards, patches and wristbands. Ask your sales agent for even more details concerning those and also the many other great products we offer.

Design

Do you charge for design job?
We're not a graphic layout company, yet we DO offer totally free art proofs of your layout and totally free alterations up until it's ready for production.

Can I pick personalized colors?
Absolutely! We use the Pantone system for simple matching, or simply tell us what color you desire as well as We'll find the very best fit from thousands.

What's a customized side and also why do I want one?
Custom-made ruby reduced sides add that "last touch" sensation, bringing course and intricacy to your coin without sidetracking from the design. Take a look at our readily available side designs below.

Can I have message etched on the side of my coin?
Obviously! Whether you require them sequentially numbered or individually lettered, we can help. Look into all our available added choices below.

What's the distinction in between 2D as well as 3D coins?
A "2D" coin is your requirement challenge coin struck from a die mold, whereas a 3D coin uses an extra mold to record your design comprehensive so it jumps off the coin.

Exactly how do I make certain the shades are right on my coins?
Our art proofs include a legend noting the exact shades used so you can look for accuracy on receipt. We make use of the Pantone system for very easy matching. Colors will differ from gadget to device, so the most effective method to figure out the best shade match is to describe a Pantone Swatch Book, which can be found at your neighborhood indication store or printer.

What type of layout does my art work need to be in?
We choose vector (. ai,. pdf, etc) however practically anything works; even an image of a napkin sketch.

What metal plating should I select for my coins?
It's everything about layout choice! Our coins are struck from a sturdy brass base, so the plating has no functional bearing. Choose what benefit you. Look into our available plating alternatives right here.

Do you have a coin layout theme?
Yeah! Download our template right here.

I have a terrific concept for a style, but I can't attract. Can you aid?
Definitely! We have a complete staff of graphic artists and product designers all set to bring your suggestions to life.

I want something other than round coins. Is that feasible?
Naturally! Because all our products are custom-made, that implies their shape can be too. Speak to our sales team for more info, or look into our gallery page for ideas.

I have an existing coin layout I want to duplicate. Can you do that?
Definitely. Just shoot us an email with the existing layout evidence, art files, or a clear, in-depth image of both sides of the coin as well as We'll take it from there.

DESIGN
Do you charge for design work?
We're not a graphic design firm, but we DO offer free art proofs of your design and free revisions until it's ready for production.

Can I pick custom colors?
Absolutely! We use the Pantone system for easy matching, or just tell us what color you want and We'll find the best fit from thousands.

What's a custom edge and why do I want one?
Custom diamond cut edges add that “final touch” feeling, bringing class and complexity to your coin without distracting from the design. Check out our available edge styles here.

Can I have text engraved on the side of my coin?
Of course! Whether you need them sequentially numbered or individually lettered, we can help. 

What's the difference between 2D and 3D coins?
A “2D” coin is your standard challenge coin struck from a die mold, whereas a 3D coin employs an extra mold to capture your design in depth so it jumps off the coin.

How do I ensure the colors are right on my coins?
Our art proofs include a legend listing the exact colors used so you can check for accuracy on receipt. We use the Pantone system for easy matching. Colors will vary from device to device, so the best way to determine the best color match is to refer to a Pantone Swatch Book, which can be found at your local sign shop or printer.

What type of format does my artwork need to be in?
We prefer vector (.ai, .pdf, etc.) but almost anything works; even a photo of a napkin sketch.

What metal plating should I choose for my coins?
It's all about design preference! Our coins are struck from a sturdy brass base, so the plating has no functional bearing. Choose what works for you. Check out our available plating options here.

Do you have a coin design template?
Yep! Download our template here.

I have a great idea for a design, but I can't draw. Can you help?
Absolutely! We have a full staff of graphic artists and product designers ready to bring your ideas to life.

I want something other than round coins. Is that possible?
Of course! Since all our products are custom, that means their shape can be too. Talk to our sales staff for more info, or check out our gallery page for inspiration.

I have an existing coin design I want to duplicate. Can you do that?
Absolutely. Just shoot us an email with the existing design proof, art files, or a clear, detailed photo of both sides of the coin and We'll take it from there.

MANUFACTURING
What is the turn-around time for a difficulty coin order?
Normally, coins take a few weeks to show up as soon as you've placed an order. Shipping to APOs can take a bit longer. Because of current shipping conditions, please ask your sales representative for approximately date info.

Exactly how are difficulty coins made?
We create a custom-made pass away mold and mildew of your coin's design as well as utilize it to cast your order. After that, we finish the coins in your picked metal plating, fill shades, and also place on any kind of last touches your design requires.

What kinds of paints are utilized to include color to my coin?
We load our coins with non-toxic enamel from the full range of Pantone solid colors. We additionally use specialized paints like glow in the dark, clear, and a lot more.

What is sandblasting?
Sandblasting is a technique used to fill up recessed space in a coin style with a refined sandpaper-like appearance (without the harsh feel, naturally!) This aids to create depth, separate designs, and lower glow on shinier coins.

What is pass away casting?
Pass away spreading is the process of putting liquified steel right into a die, or mold that creates its form. In this situation, it's just how we make your personalized obstacle coins.

What's the distinction between die struck, soft enamel, and also tough enamel?
Die struck coins consist of no color in all, like normal currency. Soft enamel is the typical obstacle coin procedure, where we lightly fill recessed rooms with soft enamel color to keep some depth to the layout. The tough enamel (likewise referred to as cloisonne) process has us fill up those shades flush with the raised steel as well as fire-harden them for a smooth, jewelry-like surface. Take a look at our coin tinting alternatives here.

Where are your coins made?
We are among the largest and the finest metal crafting factory in the world, as is the market standard. We do offer Universal coins too-- just ask our sales staff for a quote.

The length of time do you preserve my coin mold once an order is positioned?
Our manufacturing facilities keep mold and mildews on apply for up to 2 years. If you need to reorder utilizing the same mold in that amount of time, merely provide us the initial order number and conserve.

Just how do I understand when my coin mold and mildew is mosting likely to run out?
Examine the day of your last acquisition. If it's been within 2 years, you should be excellent to go.

ORDERING
How do I start a price quote?
Simply fill out our Free Quote form.

What happens after I submit a quote?
You'll receive an email with a preliminary price quote and further instructions. You'll also receive a call from our sales team to discuss details and get your design off to our art department for proofing!

What items should I look for on my proof once I receive it?
Check for any missing or incorrect information, and double check the color legend and options listed. If you need any changes, we offer free revisions.

Can I receive more than one quote or design?
Absolutely! Just include the information when you start your quote or talk to our sales team to get multiple projects started.

What is the best way to make a revision request for my design?
Simply reply back to the proof email with your requested revisions, or give us a call to discuss it at 86 13923652358.

Can I still receive a quote for less than minimum quantity?
Unfortunately, since we do not offer less-than-minimum orders, we also cannot quote anything under 50 coins.

What forms of payment do you accept?
While we prefer Teletransfer, we're also happy to accept credit card or Paypal. Talk to our sales team for more information on those options.

How much is the mold fee, and why is the fee waived for higher quantity orders?
The mold fee starts at $100 and goes up according to the size of the coins you're ordering. We understand it's a lot, so once your order is big enough to offset the cost of the mold-making process, we waive it for you!

SHIPPING

Do you charge for shipping?
Yes, All goods will be shipped from our Factory,we will charge the shipping Cost, Only when you order is big, it will be economical for you after all, we are the factory, the more quantity means lower cost for average. If you have your forwarder,you can ask it to pick up the goods directly from our factory.

Do you offer APO/FPO shipping service?
No, We did not provide such service.

Do you offer overnight shipping service?
Due to current shipping conditions, We are not capable to provide such service.

How do you ship the goods?
We will ship the goods by DHL, TNT,FEDEX,UPS,to make sure the goods reach to your door directly